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returns & exchanges

2024 Extended Holiday Returns Policy

Our 2024 Extended Holiday Returns policy allows customers to return items purchased between December 1, 2024, and December 31, 2024, until January 31, 2025.

While the returns window is extended, eligibility for returns remains unchanged for all orders.

LOOKING TO EXCHANGE OR RETURN?

We’ll help you get started! Just login with your Order # and the email you used to place your order. Select the order you would like to exchange or return. You’ll find your order number in your WYN republic Order Confirmation email or Packing Slip. Got it? Then let's get started!

 

WYN republic works if you, the customer, love what you get - and we want to make that happen without hassle. Premium cycling & triathlon apparel should fit and function perfectly. Please feel free to return or exchange your unworn, full-priced merchandise within 30 days of delivery if you are not completely satisfied with your product.

Returns on Full-Price Domestic Items (& Discount Code Purchases)
We offer FREE returns and exchanges for full-price items, discount code purchases, and domestic orders. Initiate a return or exchange here.

Returns on Sale Items & International Orders
Sale items and international orders can be returned at the buyer's expense. Return sale or international items here.

Returns on Final Sale Items
Items marked final sale cannot be returned or exchanged.

Returns

To be eligible for a return, items must be unused, in original packaging, unworn, unwashed, and with tags. There are no refunds for items not in original condition or with damaged/missing parts (unless due to our error). Items cannot be returned more than 30 days after delivery.

Refunds will be processed within 7 business days of receiving your return and credited to your original payment method.

Exchanges

At WYN republic, fit is key and we want you to ride and run in comfort. Please submit an exchange request within 30 days of delivery. Initiate an exchange here.

Items can be exchanged within 30 days if they are defective, damaged, or the wrong size. If you believe your item is faulty, please initiate an exchange here and include photos of the issue. We will repair or replace any defective items.

Exchanges depend on stock availability at the time of return. If your preferred item is unavailable, you can choose an alternative item or receive store credit.

PLEASE NOTE: Exchanges and returns are processed once items are received and approved for resale (new and unused condition). For urgent exchanges before a deadline/race, return the original item for a refund and make a new purchase for the exchange item. 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Initiate a gift return here.

International returns/exchanges

International orders can be returned at the buyer's expense. Return international items here.

We will only issue your refund or exchange once your items are received. The customer is responsible for all shipping costs associated with any international return or exchange.

Warranty Policy 

At Wyn Republic, we stand by the quality of our products and offer a 12-month warranty from the receipt date. This warranty covers manufacturing defects and requires proof of purchase. Defective products will be repaired or replaced at our discretion. However, the warranty does not cover wear and tear, accidental damage, improper care, or alterations. Only original, unaltered products are eligible. To file a claim, please contact our support team with proof of purchase. For additional assistance, feel free to reach out to our customer service.

Dealer Merchandise

We only accept returns/exchanges from our website, not from dealer or partner stores. Contact the store directly for their policies.